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Terms & Conditions

Terms & Conditions

Welcome to hydrosoftro.com!

These Terms & Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.

1. Orders

  • You must be at least 18 years old to place an order on our website.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified with your payment method.
  • By placing an order, you agree to pay the full price for the products you purchase, including any applicable taxes and shipping charges.

2. Payment

  • We accept all major credit cards and debit cards.
  • Payment will be authorized at the time you place your order.
  • You are responsible for ensuring the accuracy of your billing information.

3. Cancellations & Returns

  • We may accept order cancellations on a case-by-case basis, provided the order has not yet been shipped. Please contact us immediately at [insert contact information] to request a cancellation.
  • We do not offer refunds on unwanted products.
  • If you receive a damaged or defective product, please contact us within [number] days of receipt to arrange for a replacement.

4. Warranty

Hydrosoft RO Water Purifiers come with a warranty against electrical faults for a period of 12 months and for the some products come with 24 months warranty. This warranty covers only the product itself and does not include any filters, membranes, or other consumable parts.

5. Shipping & Delivery

Please refer to our separate Shipping & Delivery Policy for detailed information on shipping methods, costs, and estimated delivery times.

6. Limitation of Liability

We are not liable for any damages arising out of the use of our products, including but not limited to incidental, consequential, or punitive damages.

7. Governing Law & Jurisdiction

These Terms shall be construed in accordance with and governed by the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

8. Entire Agreement

These Terms constitute the entire agreement between you and Hydrosoft RO Technology Pvt Ltd (hydrosoftro.com) with respect to your use of our website and the purchase of our products.

9. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice. We will post any changes on our website.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at hydrosoftro@gmail.com and 9136226059.